Customer Reviews for Carstar of Oxford Auto Body & Towing

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Here’s what some of our Oxford, OH customers are saying about us:

The people here are great, great quality service and timeliness. Very convenient rental car place inside too!

Laine K Google Review

Sadly, I've had to use they're services a couple of times over the past year. They take the edge off. I have gotten my car back in better condition than when I left it each time. With a detail! Highly recommended. Thanks!!

Greg Google Review

5 Stars!

Jeremy Silvers Google Review

Great work from Car Star!!! This is my first time getting body work at carstar! I had a long key scratch at my car surface, and have to be repaint the hole surface. I went to carstar, they were patient and walk me through all details, then quote me a very decent price.

As far as the Price, compare to what dealership quote me, carstar saves me a lot a money. Their labor cost is actually cheaper then most of the places of dealer painting store. And you can see all kinds of labor costs in the front desk. I think body and frame labor is about $50/hour.

When I check out, the scratch went away and the whole area looked no different than other places. THANKS! WELL DONE!

Before my pick up, they even give me a free car wash! EVEN clean the interior!!! This surprises me! And clearly they are not using the quick auto car wash. Because they remove all the bug and tars that left on the surface. This shows how detail oriented they are!


Andrew Yang Google Review

4 Stars!

Francis Esuon Google Review

Could they BE any nicer?!? Honestly, when I hit a deer, I thought it would be a real hassle and all terribly complicated. Kendra and Greg couldn't have been more helpful and patient. They dealt directly with the insurance company and took away that worry. They found parts for my unusual car and took away That worry. They helped to arrange the car rental (in the same building!) and took away THAT worry! And the car looks just lovely!

Really - this is the most friendly and professional team ever and I couldn't ask for better customer service or quality. Brilliant job all around! I recommend them 100%.

Alice Kenney Google Review

I've dealt with Mike, Kendra and their crew a number of times over the past 10-12 years, for big jobs and small, and they truly are exceptionally good in every aspect: Quality of work done, quality of craftsmanship and, especially, the quality of all the people there, from the office at the top to the extensive shops down below. Their customer relations should be a required case study for ALL businesses because, as others have posted in their reviews, they make everything easy, and have helped in ways I had no reason to expect.

James Brock Google Review

Great experience!

刘宇欣 Google Review

5 Stars!

Chongyang Liu Google Review

Highly recommended this local Carstar company. .Very professional and easy to work with. They helped me arrange for coverage with the insurance company. Damage as a result of vandalism is completely gone. They throughly cleaned my van inside and out. The restored my van back to its original new condition. Very prompt in responding and kept me informed about the progress of repair. They were upfront about the cost of repair. I would not hesitate to go to them in the future. A+ repair service and A+ customer service.

David Wilson Google Review

5 Stars!

Dale Stevenson Google Review

Recently Carstar replaced a top on my Jeep. They did a wonderful job. It did develop a leak however. When I took the car in they responded immediately. They took ownership of the issue even though it was caused by the age of the rubber on the Jeep. Mike and crew are wonderful, easy to work with and I highly recommend them for the quality of their work. I will be back if needed.

Saul W. Adelman Google Review

The employees are the best! They go the extra mile to make the experience easier. This is the only place we will take our vehicles.

Sharon Volk Google Review

My experience with Car Star of Oxford was absolutely amazing. I hit a deer with my 2009 Pontiac G6 and thought it would be total. But with the help of Mike and his great team behind them. They were able to fix my car to make it too were it didn't even look like it was wreck. When ever I need body work I always call car star of Oxford. They are also so nice to there customers. I definitely insist that others go to Car Star of Oxford. Thank you so much Car Star Of Oxford for everything you have done!

Jacob Boggess Google Review

Mike came and towed my 2012 Nissan Maxima to Carstar of Oxford for repair. I was involved in an accident and insurance estimated around 10k in damage to my front end. The work Mike and his team did was phenomenal. You would never guess my vehicle was involved in the type of accident it was after the work they completed on it. I will not be using anyone else for work on my vehicles! You will not be disappointed in the work they do! Great customer service, great mechanics, and a beautiful outcome. HIGHLY suggest Carstar of Oxford!

Nathan Barnes Google Review

5 Stars!

Yaoxing Xiong Google Review

have used their service several times over the years. I will not go anywhere else. yesterday I had my car detailed inside & out. I feel like I have a new car, it's that great! And customer service is the best.

Deborah Davidson Google Review

Mike's service is great. He looked at my car bumper and within 15 minutes had it reattached and the paint fixed. The work looked great. I highly recommend Carstar in Oxford.

pobox355 Google Review

My Yaris had a VERY flat tire recently. I was stranded at the Shriver Center and freaking out because my boyfriend and I weren't the most car savvy. It was also a late Saturday evening. But, lo and behold, George from Carstar came to the rescue! He put on the spare in a timely fashion and was a pleasure to work with. Also, later on, when my card finally got charged, it accidentally went through twice. I then called one of the employees, Kendra, and she was soooo sweet and accommodating. Great people that make car frustrations a breeze.

Madison Simmons Google Review

Carstar did a fantastic job repairing my vehicle. They are very detailed oriented. I will recommend them to everyone I know!

Candice Libecap Google Review

I can't endorse CarStar of Oxford strongly enough as one of the best auto body repair shops in the area. I wish I could say I have utilized them sparingly over the years, but teenage drivers and serendipity outside of our control ruled otherwise. On more than a half dozen occasions, they have restored my cars completely within estimated time frames, and always within cost estimates. If you need auto accident repairs, you can shop around if you have to, otherwise, look no further than CarStar of Oxford. They're one of the best.

Mike Ball Google Review

Awesome job replaced tailgate and bumper on a Dodge Ram. flawless job It was a mess inside when I took it in from fishing. Got it back it was spotless inside and out. They go the extra mile.

jeremy ritzie Google Review

I have been going here for years. They always do wonderful work and my car looks like a new car! They also do GREAT detail work on car. I would highly recommend.

Renee Maus Google Review

After my brush with a drunk driver carstar made the unfortunate event something much easier to swallow. They arranged to have my car picked up from the city it was wrecked in and had it brought back to oxford. They handled much of the process and kept me informed along the way. The car turned out great and the detail job on the inside was an unexpected treat. 5 star service all the way!

George Watson Google Review

Dropped my truck off for body damage. Staff was friendly and professional. Got truck back in a short three days. Was very impressed by quality of work. Not only damage repair but also vacuumed, washed and waxed. Wouldn't hesitate to recommend to anyone. Thank You CarStar!

Larry Shannon Carstar of Oxford Auto Body & Towing Customer Review

Kendra has been amazing! Very detail oriented, willing to go above and beyond to ensure timeliness and overall satisfaction with the work required! Highly recommend this company & Thank You Safeco Insurance for recommending this company to us!

David Stirsman Carstar of Oxford Auto Body & Towing Customer Review

I was not sure about taking my new car to anyone but the dealer but my insurance company recommended Carstar and I thought I would at least go there for the estimate. I was impressed from the start! The lady at the front counter greeted me when I walked in the door and took all of my information. She then ask another guy to do the estimate. As he completed the estimate he went over everything. I explained I know my insurance company says I have to use aftermarket parts but I would rather not have them on my 2012 Honda. He said he could contact Honda and they could probably price match the parts and use new Honda parts. I scheduled for repairs telling them I am very hard to please. I picked up my accord yesterday and could not have been more pleased. They were able to use all factory parts and my car looks as good as new! They even detailed the complete car for me. I will be a customer for life!

Mike Upchurch Google Review

This is the first review I have ever written. But the quality of service was so unique I had to share the experience. Every aspect of the experience was exceptional. They worked on parts of the car that weren't even involved in the accident. Kept me in the loop with phone calls. And finally, detailed the car before we picked it up. My only regret was that it was my daughter's car :). It never looked so good!

James Sigworth Google Review

Could they BE any nicer?!? Honestly, when I hit a deer, I thought it would be a real hassle and all terribly complicated. Kendra and Greg couldn't have been more helpful and patient. They dealt directly with the insurance company and took away that worry. They found parts for my unusual car and took away That worry. They helped to arrange the car rental (in the same building!) and took away THAT worry! And the car looks just lovely!

Really - this is the most friendly and professional team ever and I couldn't ask for better customer service or quality. Brilliant job all around!

Alice K. Yelp Review

Carstar employees are very helpful, they kept me up to date on the repairs and even detailed my car when it was done!

Candice L. Yelp Review

5 Stars!

Dawn Sparks Libecap Facebook Review

5 Stars!

Carl Fix Facebook Review

We have used carstars service many times, good work and I had none of the hassle, Kendra even took care of all my rental car issues from picking it up to returning it

Shelly Sylvester Facebook Review

5 Stars!

Mike Libecap Facebook Review

5 Stars!

Summer Libecap Facebook Review

5 Stars!

Kendra Kahl McDaniel Facebook Review

5 Stars!

Mike Libecap Facebook Review

What a Great place!!

I had my car repaired at Carstar and the did a great job! The repairs were completed on time and when I got my car back it was perfect ! I usually don't give reviews online but I fealt they went above and beyond any expectations and besides calling to thank them I wanted to tell everyone else about my expierience.

Great job and thanks again,

knk1973 YellowPages Review

They were great!

They towed my car from the accident. Did an estimate and called me to go over it but the first thing the lady ask was "Are you alright?"It really was nice the lady there seemed to really care. They contacted my insurance company and did all of that stuff for me. My car was badly damaged so it did take a week or so to fix but when I got it back you couldnt even tell it had been in a wreck. They even detailed it! Great job guys! I hope im never in need of your service but if I am I know where i'll go.

sam1986 YellowPages Review

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